Terms and Condition

Amoha Online use third party payment gateway and we  ensure that every transaction at our website is seamless. We take great care in delivering our products and maintain highest quality standards. If you are not happy with your purchase, please see options for returning or exchanging any of the items.

Return Policy

Customer is advised to check the ordered products and quantity in the invoice, before accepting the package from the logistics service provider/courier.

In case of any discrepancy found, or damage to packet is noticed, please leave a suitable remark on receipt to logistics service provider/courier for accepting the delivery of the products.

In case the product is with a manufacturing defect or a wrong product has been received, kindly contact/email at info@amohaonline.com within 48 Hours of receiving the products. Your email should contain comprehensive details along with images of the defects/complaints of the product delivered to you.

Your purchase is eligible for return or exchange only if it meets the following conditions:

  • An incorrect product has been delivered to you i.e. the product does not match the item in the order confirmation email.
  • If the product you receive has a genuine quality/manufacturing defect.

If your purchase meets our return criteria stated above, please contact our care team within 48 hours of delivery with the following information:

 

Colors Match

We have made every effort to display the colours of our products that appear on Amoha Online as accurately as possible. However, as computer monitors, tablets and mobile devices vary, we cannot guarantee that your monitor's display of a colour will be completely accurate.

 

Size Change Issue

Please refer to the size chart before you make a purchase, and in case you are confused about your size, do write to us at info@amohaonline.com or call us at 011-25221459

If you would like a different size in the same style of clothing that you have purchased, you will need to go through the following steps:

  1. Contact on phone number to schedule a reverse pickup.
  2. Once the unused product is received at our end, we will issue you a credit note (after deducting the applicable shipping charges).
  3. You can then use the credit note to place a new order with the alternate size

Please note that size exchanges will not be possible if the product is purchased during a period of special pricing / sale.